Customs & Operations Manager

Posted : 2014-01-23
ALI Secretariat

JOB PROFILE:

Primary role:

Direct and control overall operations activities to ensure the achievement of the company's short-term and long-term objectives

           

Responsibilities:

 

1.     Develop operations plan and strategies including pricing on buying rates based on operations costs and monitor the overall performance

2.     Consistently review & monitor operating costs and minimize them whenever possible in order to maintain profit margins and to maintain competitiveness in the market

3.     To maintain customer relations together with marketing team

4.     To maintain relations with customs and ministries, and other related third parties involved in import and export matters

5.     To supervise and manage operations staff and field staff to ensure error minimization, zero delays and to maximize productivity.

6.     Develop, guide and monitor direct subordinates to achieve optimal performance through coaching & counseling, conducting performance management, training and other developmental tools.

§ Field Operations activities, pricing, performance standards - nationwide

§ Licensing for Customs clearance, EDI & related company activities

§ Coordinating activities between Customer Service & Field Operations

§ Ensuring the same structure & process are successfully applied in branch offices

§ Ensuring the achievement of internal KPI's relating to operations activities

§ Developing new ideas to overcome challenges faced with Customs and other government bodies.

§ Ensuring BDP Indonesia has strong liaisons in Customs & other related government offices

§ Achieving per unit operations costs which are lower than our competitors while maintaining service quality

§ Ensuring the licenses required to operate customs brokerage & EDI are current and sufficient, basis Indonesian laws.  

7. Responsible for ensuring that BDP's Management System Standards are followed and enforced.

 

8. Ensure compliance to legislative requirements are met or exceeded.

 

Competencies:

- Min Bachelor degree, PPJK holder

- Posses min 7 years experience, 5 years in Customs Broker Manager role 

- Knowledgeable about the freight forwarding and or logistics operations

- Vast knowledge about Indonesian custums clearance procedures and regulations

- Strong leadership

- Dynamic and eager to meet business challenges

- Fluent in oral and written English

 

Please submit your CV to " oktantika.wuriana@bdpint.com "