LEX_ID – HUB Supervisor
Mission
Support Hub Manager to deliver the most reliable hub services by focusing on simplifying, standardizing and fine tuning hub processes. Focus on improving processes, facilities issue resolution, and manage hub operational costs, enhancing productivity & operational efficiency
Core responsibilities
Planning, reporting and analysis of operational activities
Running the Hub program instructed by the Hub Manager
Do problem solving of each unit in Hub
Improve the ability of each work units in carrying out their duties and responsibilities
Conduct weekly meetings, monthly for review operation performance
Responsible for the infrastructure in the work unit
Responsible to create service excellence and achievement of operational based on KPI & SOP
KPI
On Time Departure (Outbound) 15%
On Time Arrival (Inbound) 15%
On time handover 10%
Zero wrong sort 10%
Zero damages in handling 10%
Warehouse running cost 10%
Trained at least 6 training days in a year 10%
100% inventory accuracy 10%
4 Kaizen project in a year 10%
Requirements:
Ability to learn & follow instructions
Self-motivated, energetic, dependable, honest, and thorough
Excellent computer skills Ms. Office & Visio
Ability to solve problems and make effective decisions in a fast-paced environment
Solid written and verbal communications skills
Excellent interpersonal communication, leadership and customer service skills
Organizational efficiency with strong attention to detail and accuracy
Ability to perform multiple tasks
Hold Bachelor / Diploma degree
All candidates should send their CV to humancapital.lel@lazada.co.id. All candidates should be good in English - (communication, read and write as day-to-day activities)