LEX_ID – ROUTES Manager
Mission
The Route Manager / Senior Manager will be managing the day to day operation and performance of the routes.
Core responsibilities
Working with operation team to design, re-engineer and manage pickup routes
Monitor and follow up on daily performance, highlight and address issues
Leading projects to install new route operations, adjust what we do for effective route.
Integrating route operations into sortation center, hub network and fleet management for exceptional service, capacity management and target economics
Coaching the operation staff to achieve high levels of services.
Hire, train and manage route supervisors for the effective oversight.
Work closely with Fleet Managers to ensure professional route driver management.
Align with PSC and Vendor Management to improve the effective operations of merchants in their fulfilment responsibilities
understanding how LEX move from where we are now to effectively integrated pickup into sortation center operations.
Collaborating with professionals across LEX operations in the areas of hub deployment, sortation center development, fleet management and effective delivery delights customers
Actively involved in continuous improvement to improve route performance from time to time
Preparation and submission of reports and dashboards
Periodically review and recommend for changes in Standard Operation Procedures (SOP) related to route.
Requirements:
Minimum 2 years managerial experience in express/transport operation for Route Manager position.
Excellent computer skills in Microsoft Office, good analytical skill, able to translate the data into graphs / tables.
Able to conduct presentation to Senior Management team
Experience in handling a large team, good leadership skill and able to lead a team in accomplishing projects, achieving the performance target
Requirements:
Hands-on experience in the design and development of pickup route operation Communication and coaching skills that bring people with you Designed and implemented processes in the area of route design and management Commitment to get projects done on time, in collaboration with other dedicated people. Team player, fast learner, assertive and proactiveAll candidates should send their CV to humancapital.lel@lazada.co.id. All candidates should be good in English - (communication, read and write as day-to-day activities)